Privacy Policy

Welcome to Homees.ca (“Homees”, “we”, “our”, or “us”).

Homees is a Canadian real estate technology platform that helps consumers research, evaluate, and make more informed housing decisions through educational content, calculators, property analysis tools, home valuation tools, AI-assisted insights, market intelligence, and connections to real estate professionals.

We are committed to protecting your privacy and handling personal information responsibly in accordance with:

• Personal Information Protection and Electronic Documents Act (PIPEDA)
• Canada’s Anti-Spam Legislation (CASL)
• Applicable provincial privacy laws
• The Trust in Real Estate Services Act, 2002 (TRESA)
• Other applicable Canadian laws and regulations

By accessing or using Homees.ca, you agree to the collection, use, and disclosure of information as described in this Privacy Policy.

1.1 Purpose. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

1.2 Opt-out. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

1.3 Help. If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at hello@homees.ca.

1.4 Carrier liability. Carriers are not liable for delayed or undelivered messages.

1.5 Message and data rates. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

1.6 Privacy. If you have any questions regarding privacy, please read our full Privacy Policy below.

Homees is an independent real estate technology platform. Homees is not a real estate brokerage. Homees provides educational information, property insights, calculators, decision-support tools, AI-powered analysis, and lead-generation services.

Accessing Homees does not create:

• A client relationship
• A brokerage relationship
• A representation relationship
• A designated representation relationship
• A fiduciary relationship
• An agency relationship

Any professional real estate services are provided separately by licensed real estate professionals under applicable agreements where required by law.

Information You Voluntarily Provide

You may voluntarily provide:

• Name
• Email address
• Phone number
• Property address
• City and province
• Home ownership information
• Mortgage information
• Property preferences
• Real estate goals
• Information submitted through forms
• Information submitted through chat, surveys, consultations, and appointments
• Information submitted through property alerts, valuation requests, and market report requests

Account Information

If you create an account, we may collect:

• Login credentials
• Authentication information
• Google account information
• Microsoft account information
• Saved preferences
• Saved reports
• Saved properties
• User profile information

Property Information

When you use Homees tools, we may collect:

• Property addresses
• Property search activity
• Affordability calculations
• Home valuation requests
• Mortgage scenarios
• Property comparison activity
• Saved searches
• Property interests and preferences

Communication Information

When you contact Homees, we may collect:

• Email communications
• Chat conversations
• Contact form submissions
• SMS messages
• WhatsApp communications
• Appointment requests
• Customer service inquiries
• Communication preferences

Technical Information

We may automatically collect:

• IP address
• Device information
• Browser type
• Operating system
• Pages viewed
• Session information
• Referring websites
• Advertising attribution information
• Analytics data

We use information to:

• Provide Homees services
• Generate reports and property insights
• Improve our platform
• Respond to inquiries
• Provide requested information
• Send market updates
• Deliver property alerts
• Connect users with requested service providers
• Detect fraud or misuse
• Maintain records
• Comply with legal obligations
• Improve user experience
• Measure marketing effectiveness

We only collect information reasonably necessary for these purposes.

Homees may use artificial intelligence and automated systems to:

• Generate property summaries
• Compare properties
• Estimate ownership costs
• Analyze affordability scenarios
• Generate home valuation estimates
• Produce personalized recommendations
• Create market insights
• Generate property reports

AI-generated content may contain inaccuracies. Users should independently verify all information and consult qualified professionals before making financial, legal, mortgage, investment, or real estate decisions. Homees does not guarantee the accuracy, completeness, or suitability of AI-generated content.

Home valuation estimates provided through Homees are automated estimates only. They are not:

• Appraisals
• Comparative Market Analyses (CMAs)
• Broker Opinions of Value (BOVs)
• Professional valuation services

Actual property value may differ significantly based on market conditions, property characteristics, and other factors.

Property information displayed on Homees may be obtained from public records, third-party providers, users, builders, developers, and other sources. Property information may change without notice.

Homees does not guarantee:

• Pricing accuracy
• Availability
• Incentives
• Taxes
• Maintenance fees
• Occupancy dates
• Square footage
• Lot dimensions
• Property specifications
• Builder promotions

Users should independently verify all information before making decisions.

Homees may facilitate introductions to:

• Licensed real estate professionals
• Mortgage professionals
• Lawyers
• Home inspectors
• Builders
• Developers
• Other real estate-related service providers

Any professional relationship that results from such introductions is governed by separate agreements entered into directly with those professionals.

Homees may communicate with users regarding requested services, property inquiries, market updates, newsletters, reports, appointment scheduling, property alerts, mortgage-related information, home valuation requests, educational content, and other real estate-related information.

To manage communications and provide services, Homees may use customer relationship management (CRM), marketing automation, analytics, and communication platforms including Follow Up Boss and other service providers.

Consent to Contact

By submitting a form, requesting information, downloading reports, registering for an account, subscribing to updates, booking a consultation, requesting a home valuation, requesting information about a property or development, or otherwise providing your contact information, you expressly consent to Homees contacting you by:

• Email
• Telephone
• SMS/Text Message
• WhatsApp
• Automated email campaigns
• Property alerts
• Market updates
• Appointment reminders
• Newsletters
• Other communication methods requested by you

Communications may be sent directly by Homees or through authorized service providers acting on behalf of Homees.

Lead Management

Information submitted through Homees may be stored and processed within customer relationship management platforms and lead management systems used to:

• Respond to inquiries
• Deliver reports
• Schedule appointments
• Maintain communication history
• Provide requested services

Information may be assigned to licensed real estate professionals, mortgage professionals, or other service providers when requested by the user or necessary to respond to an inquiry.

Marketing Communications

Homees may send:

• Property alerts
• Market updates
• Newsletters
• Homeownership information
• Educational content
• Mortgage information
• Renewal reminders
• Real estate reports
• Promotional offers
• Event invitations

All commercial electronic communications are sent in accordance with Canada’s Anti-Spam Legislation (CASL).

Opt-Out and Unsubscribe

Users may opt out of marketing communications at any time by:

• Clicking the unsubscribe link included in marketing emails
• Replying STOP to SMS communications where applicable
• Updating communication preferences within their account, where available
• Contacting us directly at hello@homees.ca

Upon receipt of an opt-out request, Homees will make commercially reasonable efforts to process the request promptly and remove the user from future marketing communications.

Transactional Communications

Opting out of marketing communications does not prevent Homees from sending communications necessary to:

• Respond to inquiries initiated by you
• Deliver requested reports or services
• Confirm appointments
• Provide account notifications
• Complete requested transactions
• Comply with legal or regulatory obligations

Withdrawal of Consent

You may withdraw consent to receive marketing communications at any time. Withdrawal of consent does not affect communications required to provide services you have requested.

Homees does not sell, rent, trade, transfer, or exchange personal information for monetary consideration.

We may share information with:

• Technology service providers
• CRM providers
• Analytics providers
• Marketing platforms
• Mortgage professionals requested by you
• Real estate professionals requested by you
• Lawyers, inspectors, builders, developers, or other service providers requested by you
• Government authorities where required by law

Information is shared only when reasonably necessary.

Homees uses cookies and similar technologies to:

• Improve website performance
• Remember preferences
• Analyze website traffic
• Personalize content
• Measure advertising effectiveness
• Improve user experience

Cookie Consent

When you visit Homees for the first time, you will see a cookie consent banner. You may choose to:

• Accept all - enables functional and analytics cookies
• Reject non-essential - enables only essential and functional cookies
• Manage preferences - toggle individual cookie categories on or off

Your choice is stored in a cookie for 180 days. You can change your preferences at any time by clearing your browser cookies and revisiting Homees.

Cookie Categories

Essential cookies - required for authentication, session management, and core site functionality. These cannot be disabled.

Functional cookies - used for Google Maps, saved searches, and user preferences. These enhance your experience but are not required for basic site use.

Analytics cookies - used by Contentsquare and Vercel Speed Insights to collect anonymous usage data and improve the platform. These are only loaded with your consent.

Third-party analytics services that may be used (only with your consent) include:

• Contentsquare
• Vercel Speed Insights
• Google Analytics
• Google Ads
• Meta Pixel
• Microsoft Clarity
• LinkedIn Insight Tag
• Follow Up Boss
• CRM integrations
• Conversion tracking technologies
• Marketing automation platforms

You may also manage cookie preferences through your browser settings.

Homees uses commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Homees may use service providers located in Canada, the United States, or other jurisdictions. As a result, personal information may be processed or stored outside your province or country of residence and may be subject to the laws of those jurisdictions.

While we take reasonable measures to protect information, no method of transmission or storage can be guaranteed to be completely secure.

We retain information only as long as reasonably necessary to:

• Provide services
• Maintain records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Information may be deleted, anonymized, or aggregated when no longer required.

Subject to applicable law, you may:

• Request access to personal information
• Request correction of inaccurate information
• Withdraw consent
• Request deletion where permitted by law
• Request information regarding how your information is used

Requests may be submitted using the contact information below.

Homees may contain links to third-party websites, builders, developers, mortgage providers, brokerages, government resources, and other external websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. Users should review those privacy policies separately.

Homees is intended for users who are at least 18 years of age. We do not knowingly collect personal information from children under 18 years of age.

If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove it.

We may update this Privacy Policy periodically. Updated versions will be posted on this page together with the revised effective date.

Continued use of Homees after changes are posted constitutes acceptance of those changes.

Privacy Officer

Homees.ca

Email: hello@homees.ca

Website: https://www.homees.ca

If you have questions regarding this Privacy Policy, wish to exercise your privacy rights, or would like additional information about how Homees handles personal information, please contact us using the information above.